Styrotop.com is an online store of the company "M - PRODUKTIVNO, Igor Marinč s.p.". The terms of business are composed taking into account all legal obligations and international e-commerce guidelines, which are also represented by the Slovenian Consumer Association.

The information about the company

M – PRODUKTIVNO, Igor Marinč s.p.

Zaplana – del 62A

1373 Rovte

Registration number: 7076592000

Vat number: 73102105

Date of registration: 24. 5. 2016 is in the Business register of Slovenia, the

Bank ACCOUNT number: SI56 0202 5356 7604 329 (NLB d. d.)

Phone: 041252208

Email: info@styrotop.si

Contact us

If you need any information or help with the online tender, the award of a contract, a web-delivered, in the use of the website, or the recovery of the goods, please contact us via the e-mail address info@styrotop.com or 041252208.

Price

The regular price is marked at the item, the price of the specific part in our online outlets. All prices in the online shop include VAT. The purchase contract between the provider and the customer is concluded at the moment when the service provider confirms the contract by e-mail, or online store. From that moment on, all prices and other terms of the binding for a service, such as the buyer's. The action or the promotional price of the order are applicable only when you izkoriščevanju of the coupon, which is set out in the project, if you have a customer with a problem we are always available over the phone or by e-mail, to the parties to assist you in the completion of the sale. A refund of money or any kind of izigravanje for not entering the code for the discount does not odobravamo. If a discount code is not entered at the request, or the client did not in any way to the notice, make to the code, is to benefit from the discount, it will not odštet.

Login

In the online shop styrotop.com it is not necessary to signing in. If you wish to make a purchase, you just need to fill the correct information at the time of the order. The general terms and conditions of business of addressing the operation of the website styrotop.com the rights to the user and to the business relationship between the provider and the customer.

Subscribe and to identify the errors

The purchase of goods is deemed to be a confirmation of a purchase agreement. The buyer, after the completion of the contract at the specified e-mail address to receive information about your order. In this communication contains information of the order and a link to a website is stored in the phone to offer to you in electronic form. The following are links for quick access to web sites where you are a customer at your disposal all the information on their rights, as well as information about the service. The buyer will receive an notification when the goods odpošljemo. For this, it is usually need a day or two to the delivery service PROVIDER in Slovenia the goods including delivery to the recipient's address. In the event that you might have subscribed to the goods due to unforeseen reasons, we can not guarantee to dispatch in-obljubljenem time limit to keep you on a new delivery period to the customer, via the provided contact information. The company, Igor Marinč with.p. you can order even to be refused if it is found that, under certain conditions, is not able to do so. Previously the customer shall be informed thereof and shall state the reasons for the rejection of the contract, of course, if that's possible. All of the changes that you want, in connection with the vote of the order, you can contact us by sending a reply to the confirmation email you received after placing the order, or, contact us via e-mail (info@styrotop.com). In doing so, we will do our best to give you a change to a contract can make, but we can't guarantee that it will edit a previously contract awarded in fact, you can. You can also reply to the confirmation message, the order also canceled to the extent that there has not been dispatched.

In order to ensure the identification and potential redemption of the error prior to the award of a contract shall be the buyer at any time during the nakupnim process in the online shop, the option to go back to the previous step and correct any wrong information, and convert your desired items and the quantity, as it has prior to the final award of the contract the option to once again carefully examined the contents of the contract (the basket).

Access to information

The provider undertakes to always provide the buyer with the following information:- the identity of the company (name and registered office of the company, registration number)- contact addresses enabling fast and efficient communication (email)- essential characteristics of the goods- availability of products (every product or service offered on the website should be available within a reasonable time)- terms of delivery of the product or execution of the service (method, place, and deadline of delivery)- all prices must be clearly and unambiguously determined, including whether they already include taxes and shipping costs- method of payment and delivery- validity period of the offer- deadline for withdrawal from the contract; also, if and how much it costs the buyer to return the item- the procedure for filing complaints, including all contact details of the person or service for contacting customers- Right to withdraw from the purchase, return of goods- According to Article 43.d. of the Consumer Protection Act, the consumer must return the goods undamaged and in the same quantity, unless the goods are destroyed, defective, lost, or their quantity has decreased without the consumer being responsible for it. The message is considered timely if the shipment is made within the deadline. The only cost borne by the consumer in connection with the withdrawal from the contract is the direct cost of returning the goods. The consumer must return the goods to the company no later than fourteen (14) days after the notice of withdrawal. The consumer can inform us of the intended return within 14 days of receiving the goods by mail (Igor Marinč s.p., Zaplana – del 62A, 1373 Rovte) or by email at info@styrotop.com. If the consumer withdraws from the contract, the company must refund all payments made. The company must refund the payments as soon as possible, but no later than 14 days after receiving the notice of contract withdrawal. The sender covers the return shipping costs, unless otherwise agreed in writing in advance. We do not accept shipments with cash on delivery. In the event of delivery at our expense, we will charge you the return costs according to the valid Post of Slovenia price list. We are not responsible for any costs incurred due to actions outside the terms of business. The invoice must be enclosed.

Visual defect

The rights referred to in the title of the factual errors, the 37-37c in the article, the Law on the protection of the consumer, the customer can be invoked when a thing does not have the qualities, which are necessary to its normal wear, or for transport, if the thing does not have the qualities, which are required for a specific use by the buyer of the purchase, provided, however, has been the vendor of a known or should have been known, if the thing does not have the attributes and qualities that have been explicitly or implicitly agreed upon, or fixed, if the seller delivers a thing that does not match the sample or model except for the sample or model shown is only due to a notice. For online purchases by the buyer, who is a consumer in accordance with the provisions of the Act, file a complaint referred to in the title of the factual errors, within a period of two years, of which he was a thing of the written, which demonstrates, with the original invoice and a confirmation of dispatch of the goods. The customer may exercise his / her rights in the following way:if an error message notifies the seller, within a period of two months from the date when the defect was discovered. The buyer must notify the seller via the info@styrotop.com and, more specifically, to describe the error, and the tenderer to enable the one thing to review. Notice of the error to the customer service, communicate in person and to him, the seller has to issue a certificate. Buyer is duly informed of the service on the error message, have the right to require the provider to ask in order to:- eliminate the defect of the goods, or - returns a part of a sum in proportion to the error, or - the goods are faulty, replace it with a new brezhibnim the goods, or - the return of the paid amount. If the fault is not a relevant provider as soon as possible, but no later than within a period of eight days, allowing purchasers ' requirements. Service provider a written reply to the customer upon request, at the latest within eight days of its receipt, unless the error is at stake. When the service is destroyed, or the loss of a product, which is the day of the repair, maintenance and optimization, it is liable to the buyer at his / her choice to deliver in the first eight days of the new, equal to the product of, or to immediately pay the compensation in the amount of the retail price a new product. The buyer, in the case of an approved warranty to the jurisdiction of the flaw shall be entitled to reimbursement of any cost of shipping, which is found in the case of online purchase. The buyer is a consumer in accordance with the Act, and your right to the warranty demands asserted by the applicable laws.

Payment

The provider shall issue the invoice in a durable medium, with the disaggregated costs, and informs the user of how to withdraw from a purchase, and how the products are returned. The user pays the ordered goods when the delivery is made, or according to the proforma invoice to bank ACCOUNT. Payment method the user chooses in the process of your order.

Account

The customer is obligated to check the correctness of the information prior to placing your order. Later on given to the satisfaction of the concerning the correctness of the published accounts are not considered.

Delivery time

For items in stock at the supply of the goods 1-3 working days. For items that are not in stock, we will be on whether to award the form for a quote on the item, the delivery date reported by one of your contacts.

Shipping

The provider of the goods or services supplied in the obljubljenem period of time. In addition to the supply needs the user to provide additional information in respect of the right of withdrawal, in particular, the conditions and the method of execution itself of the right. It should provide all the necessary information about the address, where the user may contact in the event of a complaint, and information on the warranty, and the service, and other services, according to the conclusion of the contract.Service, you can choose any of the artist of delivery, provided that it does not alter the agreed terms and conditions.

The validity of the offer

At the time of purchase apply to the price at the time of order confirmation. All prices are exclusive of VAT.The prices in the offer are valid for 3 days.

Thanks to the auto-imports the products of the online store, you of potential errors in the system, we reserve the right to cancel the contract. The error may be a result of improper synchronization of the price of the stock and the rest of the parameters of the product.

Security

You are using the appropriate technical and organizational means to protect the transmission and storage of personal data, orders, and payments.

The protection of your personal data

The seller is committed to the sustainable protection of personal data of the user. The provider will use the personal data solely for the purposes of fulfilling the order (sending of informative material, the quotes, the invoices and other necessary communications. The user of the data, in any event, shall not be surrendered or the pokazani on to third parties.For the protection of personal data is the responsibility of the user, and in such a way to ensure the security of your user name and a password of your e-mail address.

Communication

The user shall the service to get in touch via the means of communication at a distance, only if the first does not explicitly object.

Filing of contracts

The contract concluded between the provider and the user is permanently stored at the headquarters of the company Igor Marinč s.p., Zaplana – part 62A, 1373 Rovte, or on a properly secured remote server. You receive promotional messages if you have registered on our website. You can always unsubscribe from receiving them.

Commercial electronic messages must include the following components:

• in a clear and unambiguous they must be identified as the display of the message
• the sender must be clearly identifiable
• a variety of campaigns, promotions, and other marketing techniques, they must be labeled as such.
• the desire of the user, in order not to receive promotional messages need to be respected.

Complaint

The provider shall respect the applicable laws on the protection of consumers ' interests. Bidder must place an effective system for dealing with complaints, and to determine the person to which it is, in the event of a problem, the customer to be able to connect via e-mail. The procedure for the submission of complaints, it needs to be available on the pages, making it easy to use, and confidential information (Contact-form). The provider must, within five working days to confirm that it has received the complaint and notify the customer of how long it will take to address it, and keep informed about the progress of the operation. The seller is aware, that there is an intrinsic characteristic of the consumer dispute, at least as far as the court dispute, and its asymmetry between the economic value of the claim and the costs incurred in the resolution of the very matter of the dispute. It is also a major obstacle, and that the consumer does not initiate a dispute before a court of law. Therefore, the provider is working to make every effort to resolve any dispute amicably.

COMPLAINTS, COMPLAINTS, AND INFORMATION

In the event of a complaint or for any additional information, in conjunction with the services of Igor Marinč S. P. you can contact us by e-mail info@styrotop.com or feel free to contact us by mail at the following address:

Igor Marinč s.p.

Zaplana – del 62A

1373 Rovte